We started Careferral because we saw what poor staffing does to care settings — and to the workers inside them. There is a better way, and we've built it.
Care recruitment in the UK is broken in a particular way: agencies that treat workers as units to shift, and employers left scrambling at short notice with no time to vet who walks through the door. We founded Careferral to fix both problems at once.
We believe the people who care for others deserve to be cared for themselves — with fair pay, reliable work, and a consultant who actually knows their name.
— Careferral founding principleFrom the outset, we committed to three founding values: put workers first, never compromise on compliance, and be honest with every partner we work with. Those principles are written into how we operate every day.
We're building Careferral to support care professionals and organisations across the UK, from NHS trusts to independent residential homes — investing in genuine relationships rather than transactions, and matching the right people to the right settings, every time.
We take time to understand the human on both sides of every placement. That means knowing what a worker needs to thrive — and knowing what a care setting truly requires to deliver safe, quality care.
These aren't aspirational statements on a wall. They're the principles our consultants work to, every day, in every placement.
Care workers are skilled professionals who deserve respect, proper support, and fair conditions. We advocate for them as strongly as we serve our employer partners. A worker who is looked after delivers better care — it's that simple.
We never cut corners on DBS checks, training verification, or right-to-work documentation. The people our workers care for are among the most vulnerable in society. Shortcuts in compliance are not shortcuts we will take.
We tell you what a placement costs before you commit. We tell you when we can't fill a shift rather than sending someone unsuitable. Transparent pricing, honest communication, and no surprises on the invoice.
Our consultants have worked in or alongside care settings — NHS wards, residential homes, community teams, mental health services. That depth of knowledge means better matches, faster placements, and fewer wasted conversations.
We set out to do things differently. Here is what that looks like in practice.
Need someone on-site tonight? Our on-call team operates around the clock. We carry a deep bench of available workers precisely so urgent requests don't go unanswered.
DBS certificates, right-to-work checks, training records — all verified before a worker reaches your site. We maintain a live compliance dashboard so nothing lapses quietly in the background.
Workers submit timesheets by midnight Thursday and receive payment the following morning. Reliable pay builds loyalty; loyal workers deliver consistent care. This isn't charity — it's good practice.
No call centres, no ticket queues. Every worker and every employer has a named consultant who knows their situation, preferences, and history. When something needs sorting, you call one person.
Shift booking, timesheet submission, compliance document uploads — all available via a straightforward worker portal. Designed to be used on a phone between shifts, not require a training course.
Employer partners receive clear weekly reports covering shifts filled, hours worked, and spend. No mystery mark-ups, no surprises. You always know what you're paying and what you're getting.
Whether you're a care professional looking for flexible work or an organisation that needs reliable cover, we're ready to help.