Our Services

Complete staffing solutions for UK care providers

From same-day emergency cover to permanent executive search — Careferral delivers the right people, fully compliant and ready to work, at every level of your organisation.

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Temporary Staffing

The right care worker, at short notice

Care doesn't wait for convenient timing. Whether you've had a last-minute call-off, a sudden surge in admissions, or an ongoing gap in your rota, our 24/7 temporary staffing service gets vetted, experienced workers to your door — often the same day.

Same-day cover available
Enhanced DBS verified
All care settings covered
24/7 on-call team
PAYE & fully insured
Bank & regular contracts
Who it's for
Care HomesNHS TrustsCommunity ProvidersNursing HomesSupported Living
How it works
1

Call or message us any time

Reach our on-call team 24 hours a day, 7 days a week — by phone, email, or your dedicated account manager's direct line.

2

We match from our active pool

Within minutes we identify available, suitable workers with the right skills and setting experience for your shift — no cold calls or waiting lists.

3

Worker confirmed & on their way

You receive a confirmation with the worker's name, photo ID, and compliance summary before they arrive. We follow up after every shift.

4

Approve timesheets, we handle the rest

Authorise hours digitally — we process pay, handle payroll, and issue one consolidated weekly invoice to your finance team.

Get a worker today

Call our 24/7 team now and we'll have a confirmed placement within the hour in most cases.

+44 20 4531 9931
Care worker helping an elderly lady walk safely
100%
DBS verified
Why it matters

Every worker, fully vetted before day one

Our compliance process isn't a checkbox — it's the foundation of the trust our employer partners place in us. Before any worker sets foot in a care setting, we've verified their identity, DBS, training, and right to work.

Enhanced DBS checks — no exceptions
Right-to-work verified for every placement
Mandatory training certificates checked and logged
Full indemnity insurance on every shift
Discuss your staffing needs
Permanent Placement

The right permanent hire — found, not just filled

Permanent recruitment in care is about more than ticking compliance boxes. It's about finding someone who will stay, grow, and become part of your team's fabric. Our consultants go beyond job boards — headhunting passive candidates, assessing cultural fit, and supporting you through every step of the offer process.

12-week replacement guarantee on all permanent placements
Roles we place
Registered Nurse (RGN/RMN/RNLD)Registered ManagerDeputy ManagerSenior Care AssistantCare ManagerTeam LeaderSupport WorkerCare Coordinator
Our process
1

Brief & Discovery

We take a detailed brief — not just the job description, but your culture, team dynamics, growth plans, and what success looks like at 6 months.

2

Search & Headhunt

Active sourcing across our candidate database, sector networks, and direct outreach — we don't wait for the right person to apply.

3

Screening & Shortlist

Every candidate is interviewed, compliance-checked, and presented with a full profile. You receive a shortlist of 3–5 people, not a pile of CVs.

4

Interviews & Selection

We coordinate interviews, gather feedback, and advise on assessment techniques — including practical competency assessments where needed.

5

Offer & Onboarding Support

We manage the offer, negotiate where appropriate, and stay in contact through the notice period to protect your hire. 12-week guarantee as standard.

Start a permanent search
MI Reporting Dashboard
✓ Shifts filled this week312 / 318
✓ Compliance status100% valid
✓ Spend vs budget-6% under
Fill rate trend98% this month
1
Account Manager
1
Invoice / week
24/7
On-call support
Managed Services

Your staffing — fully managed, so you can focus on care

For organisations with high-volume or ongoing staffing needs, our Managed Services offering removes the administration entirely. A single dedicated account manager oversees your entire staffing relationship — sourcing, compliance, scheduling, invoicing, and reporting — under one umbrella.

Named Account Manager — one point of contact who learns your settings, preferences, and rota patterns.
Consolidated weekly invoicing — one itemised invoice covering all sites, shift types, and workers.
MI reporting & dashboards — monthly reports on fill rates, spend trends, and compliance metrics.
Volume discounts — preferred supplier rates that make managed arrangements cost-effective at scale.
Talk to us about managed services
Training & Compliance

Mandatory training — tracked, delivered, sorted

Every Careferral worker holds up-to-date mandatory training before they set foot on your site. We coordinate, track, and fund essential training modules — and for client organisations, we can extend this to your own permanent staff through our Training & Compliance service.

Training modules covered
Manual HandlingFire SafetySafeguarding AdultsSafeguarding ChildrenInfection ControlCOSHHBasic Life SupportFirst AidMedication AwarenessEquality & DiversityMental Health AwarenessDementia AwarenessFood SafetyGDPR & Data Protection

💻 Online

eLearning modules available 24/7, with completion tracking and digital certificates.

🏢 In-Person

Face-to-face sessions at approved training centres across England & Wales.

Explore full training offer

Standards-aligned compliance

All training programmes are aligned to Skills for Care guidance and recognised care standards, helping keep your organisation inspection-ready.

Payroll & Compliance

Every worker — fully verified, properly paid

We handle the administrative burden so you don't have to. Every Careferral worker is employed through our own PAYE payroll, fully insured, right-to-work verified, and DBS checked before placement.

Enhanced DBS Check

Every worker holds a current Enhanced DBS certificate. We arrange this on behalf of workers who need one and track renewal dates centrally.

Right-to-Work Verification

Full right-to-work documentation checked and retained for every worker in line with current Home Office requirements — protecting you from civil penalties.

PAYE Weekly Payroll

All workers are paid every Friday through our PAYE payroll. No umbrella companies, no IR35 ambiguity — straightforward, compliant employment.

2 Professional References

A minimum of two professional references, each covering the past five years of employment, are verified before any worker is placed with a client.

Indemnity Insurance

All placements are covered by our professional indemnity and public liability insurance, providing an additional layer of protection for your organisation.

Qualification Verification

NMC PINs, NVQ/QCF certificates, degree qualifications and mandatory training records are all checked at registration and kept current.

Where we work

Sectors we serve across the UK

Careferral works with care organisations of every size and type — from single-site care homes to large NHS trust frameworks.

NHS & Hospital Trusts

Framework-compliant bank staff and agency workers for wards, community teams, and specialist services.

Residential Care Homes

Care assistants, seniors, and registered nurses for OPAL and general residential settings.

Nursing Homes

Qualified RGN and RMN cover for high-dependency nursing environments, including EMI units.

Community Care

Domiciliary care workers and care coordinators for community-based and reablement services.

Supported Living

Support workers experienced in autism, learning disabilities, and complex behavioural needs.

Mental Health

RMN and specialist support worker placements for inpatient and community mental health services.

Ready to strengthen your care team?

Talk to a Careferral consultant today. We'll assess your needs and propose the right staffing solution — with no commitment required.

+44 20 4531 9931Get in touch